Privacy Policy
We keep it simple: your data helps run Propo, not fund our ad business.
Propo (propoapp.io) is a freelance tool for generating rates, proposals, and client risk assessments. This Privacy Policy explains what data we collect when you use Propo, how we use it, who we share it with, and what rights you have.
By using Propo, you agree to the practices described here. If you have questions, email hello@propoapp.io.
We collect what's needed to run the product — nothing more.
Account information
When you sign up, we collect your name and email address. Your account is managed through Clerk, which also stores your encrypted credentials.
Profile information
If you fill out your profile (professional title, bio, location, portfolio URL, payment terms, logo, signature), that data is stored in your browser's local storage on your device. We don't store it on our servers unless you explicitly sync it.
Content you create
When you use Propo to generate proposals, run rate checks, or use Scam Shield, the inputs you provide (job type, experience level, client details, etc.) are processed to generate your results.
Payment information
We don't store your card details. All payment processing is handled by Stripe. We receive only billing status, subscription plan, and transaction metadata from Stripe — never your full card number.
Usage and device data
We may collect information about how you use Propo — features used, pages visited, session duration, browser type, operating system, and IP address. This helps us improve the product and detect abuse.
Your data runs Propo. That's it.
We use your data to:
- Operate and improve Propo
- Generate rate estimates, proposals, and Scam Shield assessments
- Process your subscription and send billing confirmations
- Send transactional emails and account notices
- Auto-populate your proposals with saved profile info
- Detect fraud, abuse, and unauthorized access
- Analyze aggregate usage trends to improve the product
We do not sell your personal data. We don't share it with advertisers or data brokers.
Here's every third-party service that touches your data.
We built Propo on a small, trusted set of tools. Here's what each one does with your data:
Stripe — Payments
Stripe processes all subscription payments. They store your payment method details and handle billing. Your use of Stripe is also governed by Stripe's Privacy Policy.
Clerk — Authentication
Clerk manages account creation, login, and session management. They securely store your credentials. Your use of Clerk is governed by Clerk's Privacy Policy.
OpenAI — AI Features
The text you submit to generate proposals, rate estimates, and Scam Shield assessments is sent to OpenAI's API. We use OpenAI's API with settings that prevent your data from being used to train OpenAI's models. Your use is also subject to OpenAI's Privacy Policy.
Resend — Transactional Email
Authentication emails (signup verification, password reset) are sent via Clerk. Payment receipts are sent via Stripe. Branded transactional emails (welcome, upgrade confirmation) are sent via Resend from hello@propoapp.io. Your email address is shared with these providers as needed for delivery.
We don't use any advertising networks, tracking pixels, or social media integrations that share your data with third parties beyond the four services listed above.
We keep your data as long as your account is active.
We retain your account data for as long as you have an active account with Propo. If you close your account, we'll delete your personal data unless we're legally required to keep it (e.g., for tax records or fraud prevention).
Profile data stored in your browser (local storage) stays on your device. You can clear it by removing it from your browser's local storage or by using the “Remove” buttons in your profile settings.
To request deletion of your account and associated data, email hello@propoapp.io. We'll process deletion requests within 30 days.
You have control over your data.
Depending on where you live, you may have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — ask us to fix inaccurate data
- Deletion — ask us to delete your account and personal data
- Portability — request your data in a portable format
- Objection — object to certain uses of your data
To exercise any of these rights, email hello@propoapp.io. We'll respond within 30 days. EU/UK residents have additional rights under GDPR and UK GDPR — the same email address applies.
We use cookies to keep you logged in and understand how Propo is used.
Essential cookies are required for authentication and session management (handled by Clerk). These can't be turned off — without them, Propo doesn't work.
Analytics cookies may be used to understand how people use Propo — which features are popular, where people drop off, and so on. You can disable non-essential cookies in your browser settings, though some features may behave differently.
We use reasonable security measures — and we're honest about their limits.
Propo uses HTTPS encryption for all data in transit, secure authentication through Clerk, and access controls to limit who can touch your data internally.
No system is completely secure. If you notice something suspicious — unexpected login, unusual activity — contact us immediately at support@propoapp.io.
Propo is for adults only.
Propo is not intended for people under 18. We don't knowingly collect personal data from minors. If we discover that a minor has created an account, we'll delete it promptly. If you believe a minor has signed up, contact us at hello@propoapp.io.
We'll tell you when something important changes.
We may update this Privacy Policy from time to time. When we make material changes, we'll update the “Last Updated” date at the top and may notify you by email or in-app notice.
Continued use of Propo after an updated policy takes effect means you accept the changes.